Deliverability guide

The inbox is earned, not guaranteed

Email deliverability is the discipline of ensuring your messages reach the recipient's inbox rather than their spam folder or getting blocked entirely. Here's how it works — and how SendOut automates it.

What determines your deliverability score?

Authentication (SPF/DKIM/DMARC)

35%

Sender reputation

30%

Sending behaviour

20%

Content & engagement

15%

Authentication

SPF, DKIM, and DMARC are the technical foundation of inbox delivery. Without them, ESPs treat your email as suspicious — even if the content is clean.

SPFCritical

Declares which servers can send on your domain's behalf

DKIMCritical

Cryptographic signature that proves the message wasn't tampered

DMARCCritical

Instructs ESPs what to do when SPF/DKIM checks fail

BIMIRecommended

Shows your brand logo in supported inboxes

Reputation

Sender reputation is a score ESPs assign to your IP and domain based on engagement, complaint rates, and bounce history. It's earned slowly and lost quickly.

Engagement rateHigh impact

Opens and replies signal your emails are wanted

Complaint rateHigh impact

Spam reports above 0.1% trigger filtering

Bounce rateHigh impact

Hard bounces above 2% damage domain reputation

Blacklist presenceHigh impact

Presence on major blacklists blocks delivery entirely

Sending Behaviour

How you send matters as much as what you send. Sudden volume spikes, identical templates, and low-engagement lists all trigger spam filters before a human ever reads your email.

Volume rampingCritical

New domains must ramp volume gradually over weeks

Send consistencyRecommended

Regular cadence beats irregular bursts

List hygieneCritical

Remove bounces and inactives before each campaign

Content qualityRecommended

Avoid spam trigger words, excessive links, or images

The #1 mistake cold emailers make

Sending high-volume campaigns from freshly registered domains with no warm-up history. Email service providers assign new domains a neutral reputation — one that turns negative the moment they see a burst of outbound mail with low engagement. A domain blacklisted in the first 30 days can take months to recover, if it ever does.

How SendOut automates all of this

You focus on writing good emails. SendOut handles the infrastructure that makes sure they land.

01

Validates your authentication

Checks SPF, DKIM, and DMARC on every connected domain and alerts you instantly if a record goes missing or breaks.

02

Monitors 120+ blacklists

Automated checks every 6 hours against all major blacklist providers. Get notified before your campaigns are affected.

03

Warms up new domains

Human-like warm-up sequences build sending reputation from scratch — the right way, not shortcuts that get you banned.

04

Shows you inbox placement

Real-time visibility into whether your emails reach the inbox, promotions, or spam for each major provider.

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